Starting with Client Trust

During a slow season at Elavate, just after relocating our facility, the Valdez project came at the perfect time. Despite the challenges, our team remained steady—same people, same high standards. When we flew down to meet Erin and her mom for the first time at a Starbucks, they were interviewing us to see if we were the right builder for their dream home.

Within ten minutes, they decided to move forward—not because of a pitch or presentation, but because they felt they could trust us. That moment set the tone for who we are as a company. Building the Valdez home wasn’t just about delivering a product—it was about showing up, earning trust, and standing by our clients every step of the way. That experience helped shape Elavate’s long-term mission: to build strong homes by building even stronger relationships.